Privacy Policy

Taiyo Sangyo Co., Ltd., (“we”, “us”, “our”, “Company”) in light of the importance of protecting the personal information of its users (“User”, “you”, “your”), established this Privacy Policy for the collection, handling, and security of Personal Information (“Personal Information”, “User Data”, “Data”) in the services provided by this website ("Service", “Site”, “Website”). We established this Privacy Policy fully aware of the importance of protecting your personal information. We will ensure that your personal information will be protected and used in compliance with the Privacy Policy of this Service, and with Japanese laws.

Accessing our Site in any way is an agreement to our Privacy Policy. By providing Personal Information, and any other information, through this Service, you represent that you have the authority and the agency to do and permit us to use your User Data following this Privacy Policy. If you do not agree with any part of this Privacy Policy, please do not use this Service.

Article 1. Defining Personal Information

"Personal Information" according to Japan’s Personal Information Protection Law, is information concerning individuals who are alive, such as names, dates of birth, addresses, telephone numbers, contacts, and other descriptions of individuals who can identify a specific individual. This also includes information related to fingerprints, the Japanese Health Insurance Card, and information that can identify a specific individual from the person's name, number, and information.
Under Personal Information is "historical information and characteristics information." This refers to User Data that is not included in the Personal Information specified above. This includes purchased goods, purchased pages and advertisements, search keywords, usage dates, usage environments, postal codes, gender, occupation, age, IP address, cookie information, location information, personal identification information for terminals, etc.

Article 2. How We Acquire Personal Information

Users are requested to provide Personal Information such as names, date of birth, address, telephone number, email address, bank account number, credit card number, driver's license number, and other Personal Information to register for an account, place an order, or to contact us. This may also include the transaction record made between the User and our Partners, etc., and the information regarding the settlement with the partners of this Company (including the information provider, the advertiser, the ad delivery destination, etc). Please understand that this information is necessary for us to fulfill your request. You have the option to refuse to provide any Personal Information, but without this Personal Information, you may not be able to access certain parts of this Website, place an order, or fulfill any necessary request.
Once a User visits this Website, we also automatically collect information such as the User's services, software, purchased products and advertisements, search keywords, usage dates, usage methods, usage environments (including the communication state of the terminal through mobile terminals, usage information on the use of such terminals), location information, and terminal identification information, as well as the use of the services of the Company and its partners. You may choose to set your browser to refuse cookies and the automatic collection of the above-mentioned data, but please note that it may affect the functionality of this Website.

Article 3. Purpose of Acquisition and Use of Personal Information

In this Service, the purpose of obtaining and using personal information is as follows:

Information registered to our Website such as name, address, contact information, payment method, and additional information such as the services used, purchased products along with their prices, will be used to inspect, verify, and/or correct the User's registration information and usage of our Website.
Contact information such as name, address, email address, phone number, and other necessary contact information will be used to notify Users regarding their order, etc., deliver products, and for customer service and support.
Information such as name, date of birth, address, telephone number, bank account number, credit card number, driver's license number, and results of the postal mail with a delivery certification will be used to confirm and verify your identity.
Information such as the name, quantity, and price of the product purchased, the payment type and period of service used, number of times, the amount charged, the User's name, address, bank account number, and credit card number, etc. will be used to process the User’s order payment successfully.
Information data may be transferred to the input screen or another trusted service (including but not limited to our Partners) so that Data may be entered with convenience.
Information such as name and address will be used to identify Users who have violated the of this Service, such as delaying payment for their order and illegal use of Third Party Services. This User Data may also be used to refuse Users who intend to use this Service for fraudulent or unjust purposes.
Information necessary to respond to inquiries from Users, such as the purpose of the user's use of the Service, billing charges, the User's order status, contact information, and the content of the User's inquiry will be used to respond to said inquiries.
Information may be used for purposes associated with those stated above.

Article 4. Security and Management of Personal Information

To maintain accurate and up-to-date Personal Information and to prevent unauthorized access, loss, falsification, leaks, tampering, and damage, we will take various measures to ensure the safety and strict management of your User Data. These measures include implementing safe and appropriate information processing practices and technical and administrative security measures, such as constant maintenance of our security system, training our employees in handling User Data, and other thorough implementations of safety measures.

Article 5. Disclosure of Personal Information

You may request us to disclose Personal Information to you, and we will fulfill your request without delay. A fee of 1,000 yen will be charged for each disclosure of personal information. However, if any of the following conditions apply, we may disclose only a part of the information you requested, or not disclose any information at all:
- When there is a risk of harming the life, body, property, or other rights and interests of the User or a third party.
- When there is a possibility of significantly hindering the proper implementation of our business.
- In cases of violating other laws and regulations.
Notwithstanding the provisions of the preceding paragraph, we will not disclose any information other than Personal Information such as history information and characteristic information.

Article 6. Provision of Personal Information to Third Parties

Your Personal Information will be properly managed and will not be disclosed to a third party without your prior consent. However, this does not apply when permitted by Japanese laws such as the Personal Information Protection Law and the following conditions:
- (a) Conditions Required by Law;
  - When it is necessary to protect the life, body, or property of a person and it is difficult to obtain the consent of the User.
  - When it is particularly necessary to improve public health or promote the sound development of children and it is difficult to obtain the consent of the User.
  - In cases where there is a need to cooperate with a national agency or a local government or a person entrusted by a local government to perform the affairs prescribed by laws and regulations, and obtaining the consent of the person is likely to interfere with the execution of the affairs concerned
- (b) Conditions that are announced in advance:
  - Including provision to a third party for the purpose of its use.
  - Items of data provided to third parties.
  - Means or method of provision to a third party
    - Stop providing Personal Information to a third party at the request of the User.
    - How to accept the request of the User.
  - This Site allows its Users the option to pay using external payment processors such as Apple Pay and Google Pay. Any information you provide to external payment processors is subject to that payment processor’s Privacy Policies, and not to this Site. Please check your preferred payment processor’s Privacy Policies, or use our internal checkout system.
Notwithstanding the provisions of the preceding paragraph, the following cases shall not apply to third parties:
- Cases where all or part of the handling of personal information is entrusted to the Company, within the scope necessary for the achievement of the purpose of its use;
- Cases where Personal Information is provided as a result of the succession of business due to a merger or any other reason;
- In cases where Personal Information is to be used jointly with a specific person, the User concerned will be notified in advance on the following details; the effect and the details of Personal Information that are jointly used, the number of people involved, the purpose of use by the specific person, and the name of the person responsible for the management of the Personal Information.

Article 7. Handling Information Acquired from Minors

We do not intentionally or knowingly collect a child's Personal Information without the consent of their parent or legal guardian. If you believe that your child's Personal Information (name, address, contact details, emails, etc.,) was handled beyond the scope of its use or if it was entered into our Website without your knowledge or consent, please contact us and we will delete this information. You may have to verify your identity as the child's parent or legal guardian.
This Service is meant to be accessed and used by adults. However, we understand that the nature of our Website and our merchandise may lead to children accessing this Site and being subjected to our Privacy Policy. We strongly recommend every parent and guardian to supervise and monitor their child's internet use and implement device and browser controls to ensure their safety and privacy.
If you believe your child has placed an order on this Site without your knowledge or consent, please contact us immediately.
There may be cases where we are obligated to disclose your child's Personal Information to authorities (See: Article 3 Sec 1.A).

Article 8. Correction and Deletion of Personal Information

The User may request to correct, add to, or delete their Personal Information according to the procedures specified by this Service provided the Personal Information in question is incorrect.
We will correct, add, or delete the User's Personal Information without delay if the request complies with the conditions stated in the previous paragraph.
The User will be notified if we made any corrections, additions, or deletions on the User's Personal Information or if we have made a decision not to do so.

Article 9. Suspension of Use of Personal Information, etc.

If you believe that your Personal Information was handled beyond the scope of its use or if it was obtained illegally, you may request for the suspension or erasure of your Personal Information ("Suspension of Use"). We will conduct the necessary investigation without delay and, based on the results, determine whether or not we have decided to suspend the use of your Personal Information. You will be notified of our decision without delay.

However, if there is a large cost involved in suspending the use of Personal Information, or if there are issues and difficulties, etc., we may take alternate measures to protect the rights and interests of our Users. In some cases, we will prefer alternate methods.

Article 10. Laws and Regulations, Observance of Standards and Changes to our Privacy Policy.

The content of the Privacy Policy can be changed without notifying the user, except for the laws and regulations and other matters specified in this policy.
Unless otherwise specified by this Service, changes to this Privacy Policy will take effect at the time of its posting to this Website.

Article 11. Person Responsible for Managing Personal Information

Toshimitu Imada, Taiyo Industrial Trade Co., Ltd

Article 12. Contact for Inquiries

For requests and inquiries regarding our Privacy Policy and how we handle personal information in this Service, please contact us here or at;

Taiyo Sangyo Co., Ltd.
Address: 1-7-8 Hino, Konan-ku, Yokohama City, Kanagawa Prefecture, 234-0051
TEL: 045-846-6500
E-MAIL: zeepetmart@tst-japan.com